SERVICE POLICY
Delivery Policy
How digital services and manual verification/support outcomes are delivered.
Digital delivery
Account activation, notifications, reports and publishing outputs are delivered through the registered email address and/or the user dashboard.
KYC/manual review
Manual review or verification support is targeted for completion within 7–10 working days after receipt of complete information, but third-party provider delays can extend this estimate.
Failed delivery
If a notification cannot be delivered, the platform may retry or display the status in the user dashboard. Users should keep their email and mobile details current.
Implementation note: This page is a platform implementation baseline, not a legal opinion. StartupStack should validate it with Indian privacy/corporate counsel and update it for its actual vendors, retention periods, contracts, security controls and notified obligations before relying on it as a final legal document.