SERVICE POLICY

Cancellation Policy

How users can cancel accounts, subscriptions or scheduled services.

Account

Users may request account closure. Certain records may be retained where required for legal, security, fraud-prevention or dispute purposes.

Subscriptions

Paid subscriptions can be cancelled according to the plan terms. Cancellation normally stops future renewals and does not automatically create a refund for a period already consumed unless the applicable terms say otherwise.

Publisher services

A publisher can stop future article scheduling; existing published content may remain public subject to platform policy and lawful removal requests.

Processing time

Manual cancellation/refund/support requests are targeted for response or processing within 7–10 working days where manual review is required.